ABC Responsible Beverage Service Training

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RBS Certification icon for ServeSmart online server training.

California Department of Alcoholic Beverage Control Approved

  • Language: English
  • Course Length: Self Paced
  • Exam Length: 25 Questions
  • Exam Attempts: 3x
  • Passing Score: 70%
  • Pass Guarantee: Yes
  • Certification Valid: 3 years

Course Information

Estimated Time: 90 Minutes

 

ABC Responsible Beverage Service Training

$12.95
1 year of access
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Introduction

Welcome
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Server ID
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Course Navigation
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Module 1: Social Impact of Alcohol

Module One Overview
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Impacts of Alcohol on the Community
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Positive Impacts
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Negative Impacts
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Alcohol Related Crimes
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Driving Under the Influence
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Domestic Violence
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Assault, Including Sexual Assault
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Increased Calls to First Responders
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Neighborhood Quality of Life
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Public Health Risks
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Binge Drinking
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Binge Drinking by the Numbers
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Cost of Binge Drinking
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Alcoholism
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Alcohol Related Diseases
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Server’s Responsibility
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Module One Review
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Module One Quiz
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Module 2: Impact of Alcohol on the Body

Module Two Overview
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What is Alcohol?
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Standard Drink Size
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Alcohol’s Path Through the Human Body
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How Alcohol Affects the Brain
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Alcohol Impaired Driving
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Myths About Sobering Up
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Blood Alcohol Content (BAC)
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BAC Chart
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One Drink Per Hour
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Physical Factors that Affect Impairment
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Factors Affecting the Severity of Intoxication
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Potential Signs of Intoxication
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Alcohol Tolerance
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How Alcohol Interacts with Other Drugs in the Body
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Risks and Side Effects
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Alcohol and Medications: Anticonvulsants
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Alcohol and Medications: Antidepressants
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Alcohol and Medications: Antihypertensive
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Alcohol and Illicit Drugs
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Alcohol and Cocaine
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Alcohol and Heroin
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Alcohol and Marijuana
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Alcohol and Altitude
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Module Two Review
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Module Two Quiz
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Module 3: Laws and Regulations

Module Three Overview
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Key Terms
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Licensee Obligations
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Obligations cont.
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Categories of Crimes
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Categories of Crimes
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Categories of Crimes
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Types of Liability
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Criminal Liability
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Administrative Liability
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Civil Liability
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Sales to Minors
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Sales to Intoxicated Persons
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Drunk in Public
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Employment of Minors
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Sales of Illegal Substances
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Vehicle Code
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Sales During Unlawful Hours
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Marijuana Products
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Sales of Marijuana
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Prohibited Products
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Regulation of Alcoholic Beverages
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Role of the Alcohol Beverage Control
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Peace Officer
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T.R.A.C.E
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Law Enforcement Officers 
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Inspections and Authorities
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Local Jurisdictions
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Module Three Review
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Module Three Quiz
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Module 4: Intervention Techniques 

Module Four Overview
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Checking ID
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Characteristics of Legally Acceptable IDs
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Types of Legally Acceptable IDs
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Unacceptable Forms of ID
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Valid California ID
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Indicators of a False ID
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Techniques for Checking ID
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“F” = FEEL
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“L” = LOOK
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“A” = ASK
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“G” = GIVE BACK
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Refusing Service
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When to Refuse Service
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How to Refuse Service
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Medication, Recreational, Illegal Drugs
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Depressants
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Stimulants
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Hallucinogens
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Module Four Review
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Module Four Quiz
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Module 5: Management Policies

Module Five Overview
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Licensee Responsibilities
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Administrative Penalties
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Petition for Compromise
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Aggravating and Mitigating Factors
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House Policies
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Guidelines for Writing Policies
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Critical RBS Policy Elements
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Incident Log
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Interacting with Law Enforcement
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Discrimination
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Hiring Practices for Alcohol Servers
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Hospitality Policies
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Economics of Quality Service
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Monitoring Alcohol Intake
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Minors Seeking Alcohol Service
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Module Five Review
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Module Five Quiz
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