Virginia Alcoholic Beverage Control Authority (VA ABC)
Virginia Alcohol Seller-Server Training
$9.99
1 year of access
Introduction
Welcome
Course Navigation
Course Details
Module One: Alcohol Seller-Server Training
Module One Overview
Purpose of Alcohol Server Training
Minimum Age to Work in Alcohol Service
Who Needs Seller-Server Training?
Alcohol Server Training and Virginia Liquor Control Laws
Certification
Module One Summary
Module One Quiz
Module Two: Social Impact of Alcohol
Module Two Overview
Alcohol’s Impact on the Community
Neighborhood Quality of Life
Burden on First Responders
Public Health Risks
Binge Drinking
Binge Drinking by the Numbers
Alcoholism
Health Risks of Excessive Alcohol Consumption
Legal & Violent Risks of Intoxication
Driving Under the Influence
Consequences of DUI
Sexual Assault
Assault
Responsibilities of Alcohol Servers
Module Two Review
Module Two Quiz
Module Three: Alcohol and its Effects on the Body
Module Three Overview
What is Alcohol?
Standard Drink
How the Body Processes Alcohol
How Alcohol Affects the Brain
Blood Alcohol Content (BAC)
BAC Levels
One Drink Per Hour
Alcohol Poisoning
Factors that Affect Impairment: Physical
Factors that Affect Impairment: Consumption
Myths About Sobering Up
Potential Signs of Intoxication
Dangers of Mixing Alcohol and Caffeine
How Alcohol Interacts with Other Drugs in the Body
Risks and Side Effects
Alcohol and Medications: Drug Interactions
Alcohol and Altitude
Controlled Substances
Controlled Drug Classifications
Alcohol and Illicit Drugs
Stimulants
Depressants
Hallucinogens
Drug Possession Laws
Module Three Review
Module Three Quiz
Module Four: Underage Alcohol Sales and Checking ID
Module Four Overview
Underage Alcohol Laws
Penalties for Underage Alcohol Sales
Acceptable Forms of ID
Examples of Legally Acceptable Forms of ID
Drivers License
Temporary ID
Federal ID Examples
U.S. Armed Forces ID
Out-of-State ID Examples
Know Your Customers
Physical Characteristics of Underage Individuals
Behaviors and Reactions of Underage Individuals
Practice Your Observation Skills
When to Ask for an ID
How to Check ID
The FLAG Method
How to Watch for Fake IDs
How to Verify a Suspicious ID
Transaction Scan
When to Ask for a Second Form of ID
Where to Learn More About Checking IDs
Know When and How to Say “No”
Rejecting Fake IDs
House Policies
Examples of House Policies
Why House Policies Matter
Virginia ABC Compliance Checks
Module Four Review
Module Four Quiz
Module Five: Intoxicated Patrons
Module Five Overview
Intoxicated Person
Observable Signs of an Intoxicated Patron
Disability vs Intoxication
Medical Situation
Change in Behavior
Alcohol Poisoning and Preventing Overservice
Alcohol Tolerance
Monitoring Alcohol Consumption
Counting Drinks
BAC and Time
Food Service
Traffic Light System
Video: Cutting Off Service
When to Cut Off a Customer
Cutting Off Service
Refusing Service Responses
Good Faith Effort
What Happens After a Confrontation?
Documenting Incidents
Management Responsibilities
Incident Logbook
What is Bystander Intervention?
Video: Intervention Skills
Alcohol Impaired Driving
“Zero Tolerance” Law
Module Five Review
Module Five Quiz
Module Six: Laws and Regulations
Module Six Overview
Underage Alcohol Sales
Legal Penalties
Underage Tobacco Sales
Second-Party Sales
Preventing Second-Party Sales
Legal Penalties
Dram Shop Laws
Dram Shop Laws in Virginia
Criminal Negligence
Legal Penalties
Right to Refuse Service
Designated Driver Program
911 Good Samaritan Law
Hours of Alcohol Sales
Refilled Liquor Bottles
Crossover Product Regulations
Happy Hour Laws
Designated Manager
Can Employees Drink on the Job?
Where Alcohol May Not Be Consumed
Legal Duties
House Duties
Professional Duties
Virginia ABC License Management
Newsletter & Responsibility Guide
ABC Regional Directory & Website
Module Six Review
Module Six Quiz
Final Exam
Virginia Alcohol Seller-Server Training Final Exam