Michigan Server Training Program

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Michigan Liquor Control Commission (MLCC)

Course Information

Estimated Time: 2 Hours

 

Michigan Server Training Program

$19.99
1 year of access
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Introduction

Welcome
Lesson 1 of 7 within section Introduction. You must enroll in this course to access course content.
Course Navigation
Lesson 2 of 7 within section Introduction. You must enroll in this course to access course content.
Course Requirements
Lesson 3 of 7 within section Introduction. You must enroll in this course to access course content.
Course Guidelines
Lesson 4 of 7 within section Introduction. You must enroll in this course to access course content.
What This Course Covers
Lesson 5 of 7 within section Introduction. You must enroll in this course to access course content.
Glossary of Key Terms
Lesson 6 of 7 within section Introduction. You must enroll in this course to access course content.
Customer Support Information
Lesson 7 of 7 within section Introduction. You must enroll in this course to access course content.

Module One: Alcohol Server Training

Module One Overview
Lesson 1 of 10 within section Module One: Alcohol Server Training. You must enroll in this course to access course content.
Purpose of Alcohol Server Training
Lesson 2 of 10 within section Module One: Alcohol Server Training. You must enroll in this course to access course content.
On-Premises vs. Off-Premises: Which Applies to You?
Lesson 3 of 10 within section Module One: Alcohol Server Training. You must enroll in this course to access course content.
Who Needs Training
Lesson 4 of 10 within section Module One: Alcohol Server Training. You must enroll in this course to access course content.
Minimum Age to Sell or Serve
Lesson 5 of 10 within section Module One: Alcohol Server Training. You must enroll in this course to access course content.
Michigan Liquor Control Commission (MLCC)
Lesson 6 of 10 within section Module One: Alcohol Server Training. You must enroll in this course to access course content.
What the Training Rules Mean for You
Lesson 7 of 10 within section Module One: Alcohol Server Training. You must enroll in this course to access course content.
Your Certification
Lesson 8 of 10 within section Module One: Alcohol Server Training. You must enroll in this course to access course content.
Module One Summary
Lesson 9 of 10 within section Module One: Alcohol Server Training. You must enroll in this course to access course content.
Module One Quiz
Lesson 10 of 10 within section Module One: Alcohol Server Training. You must enroll in this course to access course content.

Module Two: Social Impact of Alcohol

Module Two Overview
Lesson 1 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Alcohol’s Impact on the Community
Lesson 2 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Neighborhood Quality of Life
Lesson 3 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Why People Drink and the Server’s Influence
Lesson 4 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Burden on First Responders
Lesson 5 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Public Health Risks
Lesson 6 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
The Public Cost of Alcohol
Lesson 7 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Secondhand Effects of Drinking
Lesson 8 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Binge Drinking
Lesson 9 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Binge Drinking by the Numbers
Lesson 10 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Underage Drinking as a Social Problem
Lesson 11 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Alcohol’s Impact on Young Adults
Lesson 12 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Alcohol Use Disorder and Health Risks
Lesson 13 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Legal & Violent Risks of Intoxication
Lesson 14 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Alcohol and Harm to Others
Lesson 15 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Recognizing an Unsafe Situation
Lesson 16 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
The Angel Shot and Getting Help
Lesson 17 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
The Server’s Responsibility
Lesson 18 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Module Two Summary
Lesson 19 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.
Module Two Quiz
Lesson 20 of 20 within section Module Two: Social Impact of Alcohol. You must enroll in this course to access course content.

Module Three: Alcohol and its Effects on the Body

Module Three Overview
Lesson 1 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
What is Alcohol?
Lesson 2 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
Standard Drink
Lesson 3 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
How the Body Processes Alcohol
Lesson 4 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
How Alcohol Affects the Brain
Lesson 5 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
One Drink Per Hour
Lesson 6 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
Blood Alcohol Content (BAC)
Lesson 7 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
BAC Levels
Lesson 8 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
Factors that Affect Impairment: Physical
Lesson 9 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
Factors that Affect Impairment: Consumption
Lesson 10 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
How Intoxication Shows in the Body
Lesson 11 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
Myths About Sobering Up
Lesson 12 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
Alcohol Poisoning
Lesson 13 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
Mixing Alcohol with Caffeine
Lesson 14 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
Mixing Alcohol with Other Drugs
Lesson 15 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
Module Three Summary
Lesson 16 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.
Module Three Quiz
Lesson 17 of 17 within section Module Three: Alcohol and its Effects on the Body. You must enroll in this course to access course content.

Module Four: Minors and Checking ID

Module Four Overview
Lesson 1 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
What is a Minor?
Lesson 2 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Penalties for Selling to Minors
Lesson 3 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Acceptable Forms of ID
Lesson 4 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Driver’s License
Lesson 5 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Passports
Lesson 6 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Military IDs
Lesson 7 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Out of State ID Examples
Lesson 8 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Temporary ID
Lesson 9 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Know Your Customers
Lesson 10 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Physical Characteristics of Minors
Lesson 11 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Behaviors and Reactions of Minors
Lesson 12 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Practice Your Observation Skills
Lesson 13 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
When to Check ID
Lesson 14 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
How to Check an ID
Lesson 15 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
The TLA Method
Lesson 16 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
How to Watch for Fake IDs
Lesson 17 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
How to Verify a Suspicious ID
Lesson 18 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Electronic ID Scanners
Lesson 19 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Know When and How to Say “No”
Lesson 20 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Rejecting Fake IDs
Lesson 21 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Safely Refusing a Fake ID
Lesson 22 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
House Policies
Lesson 23 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Module Four Summary
Lesson 24 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.
Module Four Quiz
Lesson 25 of 25 within section Module Four: Minors and Checking ID. You must enroll in this course to access course content.

Module Five: Intoxicated Patrons

Module Five Overview
Lesson 1 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
The Visibly Intoxicated Person
Lesson 2 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Signs of Visible Intoxication
Lesson 3 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Is It Intoxication or Something Else?
Lesson 4 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Alcohol Tolerance
Lesson 5 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Monitoring Alcohol Consumption
Lesson 6 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Counting Drinks
Lesson 7 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
BAC and Time
Lesson 8 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Food Service
Lesson 9 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Offering Alternatives
Lesson 10 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Traffic Light System
Lesson 11 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Video: Cutting Off Service
Lesson 12 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
When to Cut Off a Customer
Lesson 13 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Cutting Off Service
Lesson 14 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Refusing Service Responses
Lesson 15 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Good Faith Effort
Lesson 16 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Video: Intervention Skills
Lesson 17 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Alcohol-Impaired Driving
Lesson 18 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
The “Zero Tolerance” Law
Lesson 19 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Management Responsibilities
Lesson 20 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Incident Logbook
Lesson 21 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Module Five Summary
Lesson 22 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.
Module Five Quiz
Lesson 23 of 23 within section Module Five: Intoxicated Patrons. You must enroll in this course to access course content.

Module Six: Laws and Regulations

Module Six Overview
Lesson 1 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Alcohol Sales to a Minor
Lesson 2 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Alcohol Sales to a Minor: Legal Penalties
Lesson 3 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Overserving a Visibly Intoxicated Person
Lesson 4 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
The Right to Refuse Service
Lesson 5 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Second-Party Sales
Lesson 6 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Second-Party Sales: Legal Penalties
Lesson 7 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Dram Shop Laws
Lesson 8 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Dram Shop Laws in Michigan
Lesson 9 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Criminal Negligence
Lesson 10 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Criminal Negligence: Legal Penalties
Lesson 11 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Hours of Alcohol Sales
Lesson 12 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Refilled Liquor Bottles
Lesson 13 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Happy Hour and Drink Specials
Lesson 14 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Designated Driver Program
Lesson 15 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
911 Good Samaritan Law
Lesson 16 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Legal, House, and Professional Duties
Lesson 17 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Spotting Illegal Activity
Lesson 18 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Module Six Summary
Lesson 19 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.
Module Six Quiz
Lesson 20 of 20 within section Module Six: Laws and Regulations. You must enroll in this course to access course content.

Final Exam

Final Exam
Lesson 1 of 1 within section Final Exam. You must enroll in this course to access course content.